Career Opportunities: Director - Product (117031)
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Career Opportunities: Director - Product (117031)

Req ID 117031 - Posted 10/10/2018 - Management - Management - Bengaluru
  Job Description Print Preview

 

Director - Product Management (Transact & Returns)

 

Product Management at Flipkart 

 

  • Product Management at Flipkart is about Customer Obsession. It is about getting under the skin of your customers, understanding both their stated as well as unstated needs, and solving for them

 

  • Product management at Flipkart is about understanding and building the future of ecommerce and retail in India: of building a product that will delight our customers and keeps us ahead of the curve . This work shapes the future of supply chain, retail, ecommerce, payments, etc. 

 

  • Product management at Flipkart is about collaboration : About working with all key stakeholders -  marketing, operations, and customer teams while always knowing and doing what is best for the customer. 

 

  • Product Managers are at the helm of all crucial information - be it customer insights or business intelligence. They bend and wield this high-profile career position with proven leadership skills to provide market knowledge and consumer understanding to reflect and resolve with that wisdom, analysis and resourcefulness. 
     

  • Product Management at Flipkart is about strategic long term vision and planning. It is about framing what is needed over a multi-year horizon while at the same time executing on the shorter term objective to get there.

 

At Flipkart, high focus on Impact and Ownership allows for freedom to each to experiment and innovate. The pride is when you see the impact of what you have created. The ability to see what your contribution does to the business is a rare experience, add to that the fact that the impact of it is felt by your friends and family in India - the experience is extremely gratifying. 

 

Your Part: 
 

  • This role is for the Director of Product for the transact and returns experience on the Flipkart platform (across all channels : app, mobile web and desktop web)

 

  • It entails complete ownership of the strategy and roadmap for the same / with conversion metric, return rate and NPS as the primary north star objectives
     

  • The owner of this mandate is responsible to manage all aspects of this experience throughout its lifecycle, including product strategy development, customer insights/needs, and requirements definition 
     

  • It also needs to partner with the other business leaders to define and drive substantial parts of the customer experience for the respective categories. 
     

  • You would also manage a high-performing team, and would need to coach, guide mentor them to build a truly delightful and seamless experience

 

 

What we need for this role

 

  • Demonstrated capability of building a seamless and pleasurable consumer focused product

 

  • A strong understanding of the Indian consumer - their needs and aspirations

 

  • Strong data-driven analytical skills and be able to operate and thrive with partial information and ambiguity

 

  • A track record of building and leading successful product teams 
     

  • The spirit of flying high above the chaotic, fast moving environment because high personal productivity is your nirvana. 

 

  • Your brilliance in communication - for it is your crafted rhymes which will open the window of opportunities for our business. 

 

  • An entrepreneurial spirit. 

 

  • An obsession with technology - pro activeness in developing understanding the potential of technology and how to convert it to solve innate consumer needs

 

  • Knowledge in developing elegant and simple feature functionalities which delivers world-class user experience. 

 

  • Above 12 years of experience, demonstrating management of tasks, resolution of problems and issues and experience in implementing action plans to meet objectives. Equally comfortable in generating a 3-year strategic vision and a weekly status update. 

 

  • A track record of BE/ B.Tech in Computer Science or an equivalent acknowledgement of your academic accomplishments. 

 

Your Cheers: 
Apart from all the general benefits of best in industry compensation, equity, healthcare etc, Flipkart prides in calling out the big hand for you to be Great Work, Great Impact, Great People and Great environment.

 

Come make a difference. 

 

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About Flipkart

 

Flipkart went live in 2007 with the objective of making books easily available to anyone who had Internet access. In 6 years, we have kick-started the e-Commerce revolution in India, in the process becoming the largest Internet company in India.  With 3500+ people and growing,

Flipkart offers a fast paced, fun environment to top talent in the country. Flipkart’s Core Purpose: To make Shopping Delightful for all. Our vision: Become a $20 billion company by the year 2020. We are also the most well-funded Indian Internet company – a sign of deep belief from global Investors who invested in the likes of Facebook, LinkedIn. We are aggressively investing these funds primarily in bringing in world class talent, especially in the areas of Product & Technology, Supply Chain, Retail and Data Science & Analytics to Flipkart.

 

With 3600+ people and growing, Flipkart offers a fast paced environment with opportunities for high impact & high growth to top talent in the country.

 

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